How will artificial intelligence impact the future of work?

Artificial Intelligence (AI) has rapidly evolved from a theoretical concept to a practical and transformative force across various industries. The impact of AI on the future of work is undeniable, reshaping traditional job roles, workflows, and organizational structures.

AI continues to advance at an astonishing pace; it’s poised to transcend boundaries and redefine the roles of humans and machines.

Once confined in science fiction, has become a reality that’s already making its mark in the modern workplace.

Through machine learning and deep neural networks, AI systems can now perform complex tasks previously reserved for human intelligence.

These systems can process vast amounts of data, recognize patterns, and generate insights in ways that humans could never achieve alone.

In this article, we will explore how artificial intelligence will affect the future of work.

What is artificial intelligence?

Artificial intelligence is a wide-ranging field that refers to the use of technologies to create machines and computers capable of mimicking cognitive functions associated with human intelligence, such as seeing, understanding, and responding to spoken or written language; analyzing data; making recommendations; recognizing patterns; and so on.

In simple terms, artificial intelligence refers to the simulation of human intelligence in machines, enabling them to perform tasks that typically require human intelligence.

Despite artificial intelligence often being seen as an independent system, it is actually an assembly of technologies employed in a system to enable it to reason, learn, and perform to solve complex problems.

Understanding AI and its Role in the Future of Work

Artificial intelligence encompasses a wide array of technologies enabling machines to simulate human cognitive functions, including learning, reasoning, problem-solving, and decision-making. AI technologies include:

Machine learning

This a branch of artificial intelligence (AI), entails training computer systems to learn from data and improve performance on a specific task without explicit programming. It focuses on crafting algorithms capable of identifying patterns, making predictions, or taking actions based on past experiences or examples.

Deep learning

This is a branch of artificial intelligence (AI) that teaches computers to process data in a way that is inspired by the human brain. Deep learning models can recognize complex patterns in pictures, text, sounds, and other data to produce accurate insights and predictions.

Natural language processing (NLP)

Natural Language Processing is a field of artificial intelligence (AI) that focuses on the interaction between computers and human languages in a way that computers can understand, analyze, and generate human language text. The goal of NLP is to enable computers to understand, interpret, and respond to human language in a way that is both meaningful and useful.

Computer vision

This is a branch of artificial intelligence (AI) that focuses on enabling computers to interpret, analyze, and understand visual information from the world, similar to how humans perceive and interpret visual stimuli. It involves developing algorithms and models that allow computers to extract meaningful information from images and videos. The goal of computer vision is to enable machines to “see” and understand the visual world as humans do.


This is a branch of artificial intelligence (AI) that integrates various AI techniques and technologies to enable robots to perceive, reason, plan, learn, and interact with their surroundings and tasks in an intelligent and adaptive manner. AI in robotics focuses on enhancing a robot’s ability to make decisions, adapt to different situations, and improve its performance over time.

The convergence of these technologies (machine learning, natural language processing, computer vision, and robotics) is catalyzing innovations profoundly reshaping the workplace.

How will artificial intelligence impact the future of work?

The World Economic Forum forecasts in its 2020 Future of Jobs Report that:

85 million jobs will be lost in the next five years due to the pace at which automation in the workforce is exceeding predictions.

97 million jobs will be created due to robot revolutions, but communities most at risk from disruption will need support from businesses and governments.

In 2025, analytical thinking, creativity, and flexibility will be in high demand, and the top rising professions will be in data and artificial intelligence, content creation, and cloud computing.

In 2023, the World Economic Forum, in its Future of Jobs Report, states that it expects structural job growth of 69 million jobs and a decline of 83 million jobs.

The 2023 LinkedIn report on the future of work states that job postings referencing new AI technologies are also climbing rapidly. The share of global English-language job postings mentioning GPT or ChatGPT has increased 21x since November 2022.

This indicates a growing acceptance among professionals and companies to integrate AI-powered tools like ChatGPT into their daily operations and modify their workflows accordingly. The trend also involves a considerable commitment to understanding how generative artificial intelligence (GAI) can enhance effectiveness and minimize the time spent on tasks, ultimately benefiting both employers and employees in terms of productivity gains.

Goldman Sachs states that a new wave of AI systems may also have a major impact on employment markets around the world. Shifts in workflows triggered by these advances could expose the equivalent of 300 million full-time jobs to automation.

How to Prepare for Workplace Changes Caused by AI

Artificial Intelligence (AI) is already having a significant impact on the future of work, and its influence is expected to grow even more in the coming years.

People will need to acquire new skills to stay relevant in the job market, and there will be a growing demand for individuals who can design, develop, and manage AI systems. Businesses that choose to retrain and upskill their current staff will be the most competitive.

Additionally, as AI continues to automate routine tasks, human skills like creativity, critical thinking, emotional intelligence, and complex problem-solving become increasingly valuable. These are areas where humans have a distinct advantage over machines. Focusing on developing these skills can enhance job security and open up new opportunities.

Both individuals and organizations can stay up-to-date with AI advancements by participating in conferences, workshops, and networking with industry peers and consulting industry reports also aids in remaining well-informed, enabling timely adaptation to emerging shifts.

Benefits of AI in the Workplace

Augmented Intelligence

AI can work alongside humans, enhancing their capabilities. For example, doctors can use AI to assist in diagnosing medical conditions, and customer service representatives can use AI chatbots to handle routine inquiries, allowing human workers to focus on complex issues.

Automation of Repetitive Tasks

AI can automate routine and repetitive tasks across various industries. freeing up human employees to focus on more creative, strategic, and value-added activities. This enhances overall productivity and job satisfaction.

Enhanced Decision-Making

AI can process and analyze massive amounts of data in real time to provide actionable insights that humans might miss. This can aid decision-making processes across industries that are both accurate and timely.

Boost Creativity and Innovation

AI-powered tools can assist in brainstorming, idea generation, and creative processes. This collaboration between humans and AI can lead to innovative solutions.

Improved Safety and Efficiency

In sectors like manufacturing, AI-driven robotics enhance workplace safety by performing hazardous tasks. Additionally, AI algorithms optimize supply chains, reducing waste and increasing efficiency.


It’s important to note that while AI has the potential to reshape job roles, it can also create new opportunities. Many jobs will require a combination of AI-related skills and uniquely human traits such as creativity, empathy, critical thinking, and complex problem-solving. As AI technologies continue to advance, individuals and industries will need to adapt and upskill to remain relevant and competitive in the changing landscape of work.