2024 - Case study by Divverse

Telemedicine Application
Documentation

Telemedicine apps enable remote healthcare services through digital communication technologies, allowing patients to consult doctors, schedule appointments, and access medical records without physical visits.

Introduction

Telemedicine apps enable remote healthcare services through digital communication
technologies, allowing patients to consult doctors, schedule appointments, and access medical records without physical visits. This improves healthcare accessibility, reduces costs, and
enhances patient convenience.

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Core Features of a Telemedicine Application

  • User Registration & Profiles: For patients and healthcare providers.
  • Appointment Scheduling: Booking, rescheduling, and reminders.
  • Chat & Messaging: For follow-ups and quick queries.
  • Electronic Health Records (EHR) Integration: Access and update patient medical history.
  • Payment Gateway: For consultations and services.
  • Notifications: Appointment reminders, prescription refills.
  • Admin Dashboard: Manage users, monitor app performance, compliance.

Architecture Overview

The telemedicine app architecture can be divided into several layers and components:

High-Level Architecture Components

Clients:

Mobile apps (iOS, Android), Web portal for patients and doctors.

Appointment management, user authentication, payment
processing.

Cloud databases for user data, EHR, session data.

Multi-Layered Software Architecture

User Interface Layer:

Patient and doctor apps, web interfaces.

Core business logic such as appointment handling, consultation
workflows.

API gateways, network management, third-party integrations.

Cloud infrastructure, database, caching services.

Component Interaction Diagram

  • Patient app requests appointment → Backend schedules and stores in DB.
  • Admin and Doctor receives notification
  • Chat messages and EHR data exchanged securely.
  • Payment processed via integrated gateway (M-Pesa).
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Technology Stack Recommendations

  • Frontend: React Native.
  • Backend: C# for scalable business logic.
  • Communication APIs: WhatsApp
  • Database: MSSQL, AWS RDS for fsecure storage.
  • Cloud Infrastructure: AWS.
  • Security: OAuth 2.0, JWT for authentication; end-to-end encryption for communication.